Effective Date: 1 October 2026
At Aussie Container, we take the security of our website, customer information and transactions seriously. We use reasonable administrative, technical and organisational measures to help protect information from unauthorised access, misuse, loss or disclosure.
This Security Policy explains the general security practices associated with our website and services.
1. Protecting Customer Information
Aussie Container may collect information required to provide quotations, process orders, arrange deliveries and communicate with customers.
We take reasonable steps to protect information such as:
- Customer names;
- Contact details;
- Delivery information;
- Order information;
- Billing information;
- Account or enquiry information.
Access to customer information is limited to people and service providers who reasonably need it for legitimate business purposes.
2. Website Security
We take reasonable measures to maintain the security of our website and associated systems.
These measures may include:
- Secure website connections;
- Access controls;
- Security monitoring;
- Software and system updates;
- Protection against unauthorised access;
- Appropriate backup and recovery procedures.
However, no website, server or internet transmission can be guaranteed to be completely secure.
Customers should also take reasonable precautions when accessing our website or communicating sensitive information online.
3. Secure Communications
Where appropriate, information transmitted through our website may be protected using secure communication technologies such as HTTPS/SSL encryption.
Encryption helps protect information while it is being transmitted between your browser and our website.
Customers should check that their browser indicates a secure connection when submitting information through our website.
4. Payment Security
Payment information may be processed through approved third-party payment providers.
Where a third-party payment processor is used, payment information may be handled according to that provider’s security standards, terms and privacy policy.
Aussie Container does not intentionally request customers to send full payment card details through ordinary email or unsecured communication channels.
If you receive suspicious payment instructions claiming to be from Aussie Container, contact us before transferring funds.
5. Banking Information and Fraud Prevention
Customers should always verify payment instructions before making a bank transfer.
Aussie Container will not ask customers to provide passwords, online banking credentials or security codes through unsolicited communications.
If you receive a message claiming that our bank details have changed, contact us directly using our established contact details before making payment.
This is particularly important for high-value container transactions.
6. Access Controls
Aussie Container seeks to limit access to customer and business information to authorised persons who require access for legitimate business purposes.
Where appropriate, access may be protected through:
- Passwords;
- User permissions;
- Account controls;
- Authentication procedures;
- Restricted administrative access.
7. Third-Party Service Providers
We may use trusted third-party providers to support our business operations, including providers for:
- Website hosting;
- Payment processing;
- Website analytics;
- IT services;
- Email communications;
- Delivery and logistics;
- Customer support.
Where these providers handle information on our behalf, their access should be limited to the purposes for which their services are required.
Third-party providers may have their own privacy and security policies.
8. Security Monitoring
Aussie Container may use reasonable security monitoring and fraud-prevention measures to identify suspicious activity, unauthorised access attempts or unusual transactions.
Where a security concern is identified, we may take appropriate action, which may include:
- Temporarily restricting access;
- Delaying an order;
- Requesting additional verification;
- Investigating suspicious activity;
- Cancelling a transaction where appropriate.
9. Customer Responsibilities
Customers also have an important role in maintaining security.
You should:
- Use strong and unique passwords where accounts are provided;
- Keep login information confidential;
- Avoid sharing account credentials;
- Verify payment instructions;
- Keep devices and browsers updated;
- Avoid submitting sensitive information through suspicious links;
- Contact us if you suspect fraudulent activity.
Aussie Container will not be responsible for security incidents caused by customers voluntarily providing confidential information to unauthorised parties.
10. Security Incidents
If Aussie Container becomes aware of a security incident involving personal information, we will assess the incident and take reasonable steps to respond.
Where required by applicable Australian law, affected individuals and/or relevant authorities may be notified.
Our response may include:
- Investigating the incident;
- Containing the issue;
- Securing affected systems;
- Assessing the information involved;
- Taking steps to prevent recurrence;
- Providing notifications where legally required.
11. Data Retention and Disposal
Information is retained only for as long as reasonably necessary for legitimate business, contractual, accounting, legal or regulatory purposes.
When information is no longer required, appropriate steps may be taken to securely delete, destroy or de-identify it.
12. Physical Security
Where customer or business information is stored in physical records or business premises, reasonable measures may be used to restrict unauthorised access.
Such measures may include controlled access to business records and secure storage of documents containing confidential information.
13. Security of Third-Party Websites
Our website may contain links to third-party websites.
Aussie Container does not control the security practices of external websites.
Customers should review the security and privacy information of third-party websites before providing personal or financial information.
14. Reporting a Security Concern
If you believe you have identified a security issue involving the Aussie Container website, payment information or your customer information, please contact us as soon as possible.
Contact Aussie Container
Aussie Container
19 Swaffham Rd
Minto NSW 2566
Australia
Phone: 0480 010 139
When reporting a security concern, please provide enough information for us to understand and investigate the issue.
15. Policy Updates
Aussie Container may update this Security Policy when necessary to reflect:
- Changes to our website;
- New security technologies;
- Changes to our business systems;
- Changes to our service providers;
- Changes to applicable legal or regulatory requirements.
The latest version will be published on this page.
Our Commitment to Security
Aussie Container is committed to taking reasonable steps to protect customer information, support secure transactions and maintain appropriate safeguards across our website and business operations.
For additional information about how we collect and use personal information, please refer to our Privacy Policy.
Last Updated: 1 October 2026