Effective Date: 1 October 2026

Aussie Container respects your privacy and is committed to protecting the personal information you provide when using our website, contacting us, requesting a quotation, purchasing a shipping container, or interacting with our services.

This Privacy Policy explains how we collect, use, store and protect personal information and the choices available to you.

1. About This Privacy Policy

This Privacy Policy applies to information collected through the Aussie Container website and through communications between you and Aussie Container, including enquiries, quotations, orders and customer support.

By using our website or providing personal information to us, you acknowledge the practices described in this Privacy Policy.

2. Information We Collect

Depending on how you interact with us, we may collect information such as:

Personal Information

Full name
Email address
Telephone number
Postal or delivery address
Billing information
Business name and business contact details

Order Information

When you purchase or enquire about a container, we may collect:

Container type and size
Quantity required
Delivery location
Delivery requirements
Order details
Quotation and invoice information
Payment status

Communication Information

We may retain information contained in communications between you and Aussie Container, including:

Email enquiries
Telephone enquiries
Quote requests
Customer service communications
Website form submissions

Website Information

When you use our website, certain technical information may be collected automatically, including:

IP address
Browser type
Device type
Operating system
Pages visited
Website interaction information
Date and time of visits
Referring website or source

3. How We Collect Information

We may collect information when you:

Submit a contact form;
Request a quotation;
Purchase a shipping container;
Contact us by telephone or email;
Provide delivery information;
Subscribe to communications;
Interact with our website;
Communicate with our team regarding an order or enquiry.

We may also receive information from service providers involved in processing payments, website hosting, delivery or other services necessary to fulfil your request.

4. How We Use Your Information

Aussie Container may use personal information to:

Respond to enquiries;
Prepare quotations;
Process orders;
Arrange container delivery;
Process or verify payments;
Provide customer support;
Communicate about orders and services;
Confirm delivery requirements;
Maintain business and transaction records;
Improve our website and services;
Detect and prevent fraudulent or unauthorised activity;
Meet legal and regulatory obligations.

We only seek to use information for legitimate business purposes and in accordance with applicable privacy requirements.

5. Marketing Communications

Where permitted and where you have provided appropriate consent, we may use your contact information to send information about:

Products;
Services;
Special offers;
Promotions;
New container availability;
Business updates.

You can request that we stop sending marketing communications at any time.

Marketing communications will generally include an appropriate way to unsubscribe or opt out.

6. Cookies and Website Technologies

Our website may use cookies and similar technologies to improve functionality and understand how visitors use our website.

Cookies may help us:

Remember website preferences;
Improve website performance;
Understand visitor behaviour;
Measure website traffic;
Improve our marketing activities;
Provide relevant website functionality.

You can adjust cookie settings through your browser. Disabling certain cookies may affect some website functionality.

7. Analytics

We may use website analytics services to understand how visitors interact with our website.

Analytics information may include:

Pages viewed;
Approximate location;
Device information;
Browser information;
Traffic sources;
Time spent on pages;
Website interactions.

This information helps us improve the website and understand customer needs.

8. Payment Information

Where payments are processed electronically, payment transactions may be handled by third-party payment providers.

Aussie Container does not need to retain full payment card details when those details are processed directly through an external payment provider.

Payment providers may collect and process information according to their own privacy policies and terms.

Customers should review the privacy policy of the relevant payment provider where applicable.

We may disclose personal information to third parties where reasonably necessary to provide our services or operate our business.

These parties may include:

Payment providers;
Website hosting providers;
IT and technology providers;
Delivery and freight providers;
Professional advisers;
Service providers assisting with website operations;
Government authorities where legally required.

We do not intend to sell your personal information to third parties.

Where information is provided to service providers, we seek to use providers that handle information appropriately and only for the purposes for which it is provided.

10. Delivery Information

When you purchase or arrange delivery of a shipping container, we may need to provide relevant information to delivery or logistics providers.

This may include:

Customer name;
Contact telephone number;
Delivery address;
Site contact information;
Access instructions;
Container and delivery requirements.

Only information reasonably necessary for arranging delivery should be provided.

11. Data Security

Aussie Container takes reasonable steps to protect personal information from:

Unauthorised access;
Unauthorised disclosure;
Loss;
Misuse;
Alteration;
Destruction.

Security measures may include appropriate access controls, secure website technologies and restrictions on access to customer information.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

12. How Long We Keep Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including:

Providing services;
Managing customer relationships;
Maintaining transaction records;
Resolving disputes;
Meeting accounting or legal obligations;
Protecting our legitimate business interests.

When information is no longer reasonably required, it may be securely deleted or de-identified where appropriate.

13. Accessing Your Personal Information

You may contact Aussie Container to request access to personal information we hold about you.

We may need to verify your identity before providing access to information.

In certain circumstances, access may be limited or refused where permitted or required by applicable law.

14. Correcting Your Information

If you believe information we hold about you is inaccurate, incomplete or out of date, please contact us.

We will take reasonable steps to correct information where appropriate.

Please provide sufficient details to help us identify the information that needs to be corrected.

15. Privacy Complaints

If you believe Aussie Container has not handled your personal information appropriately, you can contact us and explain your concern.

We will review your complaint and take reasonable steps to address the matter.

How to Contact Us

Aussie Container
19 Swaffham Rd
Minto NSW 2566
Australia

Phone: 0480 010 139

Please provide as much relevant information as possible so that we can investigate your concern.

16. Third-Party Websites

Our website may contain links to third-party websites, services or platforms.

Aussie Container is not responsible for the privacy practices, security or content of external websites.

We recommend reviewing the privacy policy of any third-party website before providing personal information.

17. Children’s Privacy

Our website and services are intended primarily for adults and businesses purchasing or enquiring about shipping containers.

We do not knowingly seek to collect personal information from children for marketing or commercial purposes.

18. Overseas Disclosure

Some technology, hosting, payment, analytics or other service providers used in operating our business may process information outside Australia.

Where applicable, we take reasonable steps to ensure personal information is handled appropriately and in accordance with applicable privacy requirements.

19. Changes to This Privacy Policy

Aussie Container may update this Privacy Policy from time to time to reflect:

Changes to our business;
Changes to our website;
New technologies;
Changes to our services;
Changes in applicable privacy requirements.

The updated version will be published on this page with a revised effective date.

We encourage customers to review this page periodically.

Contact Us

If you have any questions about this Privacy Policy or how Aussie Container handles your personal information, please contact us:

Aussie Container
19 Swaffham Rd, Minto NSW 2566, Australia
Phone: 0480 010 139

Last Updated: 1 October 2026